Shipping Policy

Effective date: See footer, updated periodically

This Shipping Policy explains how Nabryx Performance ("Nabryx Performance," "we," "us," "our") processes and ships orders. It works together with our Cancellation Policy, Return Policy, and (if offered) our Package Protection Policy.

1. Order Processing Time

• In-stock orders are typically processed within [PROCESSING TIME, e.g., 1–3 business days] after payment is verified.
• Custom, made-to-order, and special-order parts (including built-to-order exhaust systems) require additional lead time, which will be noted on the product page or communicated after order.
• Processing times exclude weekends and holidays and may be extended by high demand, payment/fraud verification, or supply constraints.

2. Shipping Timeframes and the FTC 30-Day Rule

• Estimated ship and delivery times are provided in good faith and are not guaranteed unless expressly stated.
• Consistent with the FTC Mail, Internet, or Telephone Order Merchandise Rule, we will ship within the time stated at checkout or, if no time is stated, within 30 days of receiving your properly completed order. If we cannot, we will notify you, provide a revised estimate, and offer you the choice to consent to the delay or cancel for a prompt, full refund.

3. Carriers, Freight, and Oversize Items

• We ship via [CARRIERS, e.g., UPS, FedEx, freight for oversize].
• Full exhaust systems and long/oversize components may ship via freight/LTL and may require a signature and/or delivery appointment.
• Inspect all shipments at delivery. For freight deliveries, note any visible box or product damage on the carrier's delivery receipt before signing, and photograph the packaging. Reporting damage at delivery protects your ability to file a claim (see Sections 6–7).

4. Shipping Costs and Taxes

• Shipping charges are calculated at checkout based on destination, weight/dimensions, and method.
• Applicable sales tax (including New Jersey sales tax where required) is added at checkout.
• Original shipping charges are generally non-refundable (see Return Policy), except where an order is cancelled under the FTC rule or NJ delivery rules, or where we made an error.

5. Shipping Destinations

• We ship to [DOMESTIC ONLY / DOMESTIC + INTERNATIONAL, CONFIRM].
• [PO BOX / APO-FPO POLICY, CONFIRM.]
• International orders (if offered): the customer is the importer of record and is responsible for all duties, taxes, customs fees, and compliance with local import and vehicle-modification laws. [CONFIRM international policy or state "We currently ship within the United States only."]

6. Risk of Loss and Title

Title and risk of loss pass to you upon our delivery of the products to the carrier, unless applicable law provides otherwise. Once a package is handed to the carrier, transit is outside our control. For protection against loss, theft, or damage in transit, see Section 7 and our Package Protection Policy (if offered).

7. Lost, Stolen, or Damaged Shipments

• If your tracking shows delivered but you did not receive the package, or your package is lost or arrives damaged, contact contactnabryx@gmail.com promptly (within [CLAIM WINDOW, e.g., 5 business days] of the delivery or expected-delivery date).
• Resolution may involve filing a claim with the carrier or, if purchased, under our Package Protection Policy. Carrier default liability is limited (often around $100), which is why we recommend package protection or full-value insurance on high-value orders.
• Do not discard damaged items or packaging until any claim is resolved.

8. California Emissions-Related Parts

Certain emissions-related parts cannot lawfully be shipped to California addresses without a CARB Executive Order. We may decline or cancel and refund orders to California addresses for such parts. See our Product Disclaimers.

9. Address Accuracy

You are responsible for providing a complete, accurate shipping address. We are not responsible for delays or losses caused by incorrect addresses; reshipment may incur additional charges.

10. Contact

contactnabryx@gmail.com · Nabryx Performance, [NJ REGISTERED ADDRESS].