Cancellation Policy

Effective date: See footer, updated periodically

This Cancellation Policy explains how you may cancel an order with Nabryx Performance ("Nabryx Performance," "we," "us," "our") and how we handle cancellations, including delays. It works together with our Return Policy and Shipping Policy.

1. Cancelling Before Shipment

• You may request to cancel an order before it has shipped by emailing contactnabryx@gmail.com with your order number as soon as possible.
• If the order has not yet been processed for shipment or entered production, we will cancel it and issue a full refund to your original payment method.
• Once an order has shipped, it can no longer be cancelled; please refer to our Return Policy.

2. Custom, Made-to-Order, and Special-Order Items

• Custom, made-to-order, and special-order parts (including bespoke finishes and built-to-order valved systems) may enter production quickly.
• Cancellation of such items is only possible before production or the special order begins. After that point, these items are non-cancellable and non-refundable, except where required by law or where the item is defective (see Return Policy).
• We will tell you at the time of your cancellation request whether production has begun.

3. Cancellations by Nabryx Performance

We may cancel all or part of an order, and will refund any amount charged, if:

• The item is out of stock, discontinued, or the price was listed in error;
• We are unable to verify payment or suspect fraud;
• Legal restrictions apply (for example, an emissions-related part that cannot lawfully be shipped to a California address without a CARB Executive Order, see our Product Disclaimers); or
• We are otherwise unable to fulfill the order.

We will notify you at the email on file if we cancel your order.

4. Shipping Delays (FTC 30-Day Rule)

Consistent with the FTC Mail, Internet, or Telephone Order Merchandise Rule:

• If we cannot ship your order within the time stated at checkout (or within 30 days if no time is stated), we will notify you, give a revised shipping estimate, and offer you the choice to consent to the delay or cancel for a prompt, full refund.
• If you do not respond to a delay notice for a delay beyond 30 days, we will cancel the affected items and issue a refund.

5. New Jersey Delivery Remedies

If a promised delivery date is not met, New Jersey law may entitle you to cancel the order for a prompt, full refund, or to accept delivery at a specified later date. We will honor these rights for covered transactions. Terms such as "all sales final" do not override non-waivable rights under New Jersey law.

6. Refund Timing

Cancellation refunds are issued to the original payment method, typically within [REFUND PROCESSING TIME, e.g., 5–10 business days]. Your bank or card issuer may take additional time to post the credit.

7. Contact

contactnabryx@gmail.com · Nabryx Performance, [NJ REGISTERED ADDRESS].