Return Policy
This document is provided for transparency and is subject to periodic revision. Please review it carefully.
Effective Date: August 2026
At Nabryx, our exhaust systems are engineered and manufactured for specific vehicle applications. Because performance exhaust systems are specialized components, all returns and fitment claims are reviewed on a case-by-case basis.
Our priority is to ensure that every product fits the vehicle applications specifically listed on the applicable product page. If a Nabryx exhaust system is determined to be incompatible with a vehicle that is explicitly listed as compatible, Nabryx will work with the customer to determine an appropriate resolution.
1. Fitment Guarantee
Nabryx products are designed to fit the vehicle applications specifically identified on the applicable product page, provided that the vehicle is in a configuration consistent with the stated fitment.
If a customer believes that a Nabryx exhaust does not fit a vehicle that is explicitly listed as compatible, the customer must contact Nabryx before modifying, cutting, welding, bending, or otherwise altering the product.
All fitment claims are subject to review and verification before a return, replacement, refund, or other resolution is authorized.
2. Professional Installation Requirement
Because performance exhaust systems require proper installation and specialized knowledge, fitment claims must be evaluated by a qualified professional installer.
As part of our review process, Nabryx may require the customer to provide:
- A clear video demonstrating the fitment issue while the product is being professionally installed or inspected
- The installer's name and business information
- Documentation or credentials establishing that the installer is a qualified automotive or performance-exhaust professional
- Photographs of the vehicle and exhaust system
- Photographs or video showing the relevant mounting points, connections, brackets, piping, valves, and other areas involved in the claimed fitment issue
- The vehicle's year, make, model, trim, and VIN when requested
- The customer's order number
- Information regarding any aftermarket modifications to the vehicle
The video and supporting documentation may be reviewed by Nabryx's technical team before a determination is made.
Nabryx reserves the right to request additional documentation, photographs, measurements, videos, or professional verification when reasonably necessary to evaluate a fitment claim.
3. Why Professional Verification Is Required
A professional installation review helps Nabryx distinguish between an actual product or fitment issue and problems resulting from:
- Improper installation
- Incorrect installation procedures
- Incorrect hardware
- Existing vehicle modifications
- Damaged OEM components
- Incorrect vehicle configuration
- Installation of incompatible aftermarket components
- Customer-selected incorrect fitment
- Manufacturing or transportation damage
This process also allows Nabryx to identify potential fitment issues and resolve them more efficiently.
4. Fitment Claims
If you believe your Nabryx exhaust does not fit your vehicle, do not modify the product in an attempt to make it fit.
Contact Nabryx Customer Support as soon as the issue is identified.
Nabryx may request professional verification before authorizing a return or replacement.
Once the requested documentation has been received, Nabryx will review the circumstances and determine whether the issue constitutes a covered fitment problem.
If Nabryx determines that the product does not fit a vehicle that was explicitly listed as compatible, Nabryx may, at its discretion, provide:
- Replacement components or hardware
- A corrected or compatible exhaust system
- An exchange for another Nabryx product
- Return authorization and refund
- Another appropriate resolution based on the circumstances
5. Returns Are Not Automatically Guaranteed
Because Nabryx exhaust systems are specialized performance products, all returns are subject to review and approval.
A return request does not automatically qualify for a refund.
Returns may be denied when the issue results from:
- Ordering the incorrect vehicle application
- The vehicle not matching the listed fitment
- Aftermarket modifications affecting fitment
- Improper installation
- Installation without appropriate professional expertise
- Damage caused during installation
- Cutting, welding, bending, drilling, or other modification of the product
- Misuse, abuse, accident, or improper maintenance
- Damage unrelated to a confirmed Nabryx fitment or manufacturing issue
- Sound preference or a change of mind
- Failure to follow installation instructions
6. Vehicle Modifications
Fitment is guaranteed only for vehicles and configurations corresponding to the stated product application.
Nabryx is not responsible for fitment issues resulting from aftermarket modifications, including but not limited to:
- Aftermarket downpipes
- Headers
- Catalytic converters
- Midpipes
- Rear sections
- Diffusers
- Bumpers
- Engine modifications
- Transmission modifications
- Custom exhaust components
- Previously modified exhaust systems
- Non-OEM mounting components
Customers with modified vehicles are strongly encouraged to contact Nabryx before purchasing so compatibility can be reviewed.
7. Installation
Nabryx strongly recommends installation by a qualified professional familiar with the applicable vehicle platform and performance exhaust systems.
Customers should inspect all components and verify fitment before permanent installation or modification.
If an installer encounters a potential fitment issue, the customer should stop installation and contact Nabryx rather than modifying the product.
Cutting, welding, bending, drilling, or otherwise altering an exhaust system before contacting Nabryx may affect eligibility for a return, replacement, or refund.
8. General Returns
Returns based solely on preference, change of mind, sound preference, vehicle modifications, or ordering the incorrect application are not guaranteed.
Any such request will be reviewed individually at Nabryx's discretion.
If a discretionary return is approved, Nabryx may deduct applicable costs associated with:
- Original shipping
- Return shipping
- Restocking
- Inspection
- Missing components
- Damage
- Other costs necessary to return the product to sellable condition
9. Condition of Returned Products
Approved returns must include all applicable components, including:
- Exhaust components
- Valves and actuators
- Mounting brackets
- Hardware
- Clamps
- Exhaust tips
- Controllers and remotes
- Documentation
- Packaging, when reasonably available
Products that have been cut, welded, bent, modified, damaged, heavily scratched, or otherwise altered may be ineligible for return or may receive a reduced refund.
10. Special-Order and Custom Products
Products manufactured, modified, or ordered specifically for a customer's particular vehicle configuration may be subject to additional return restrictions.
Special-order, custom, or made-to-order products are generally not eligible for return solely because the customer changes their mind or no longer wants the product.
Any exception will be determined on a case-by-case basis.
11. Return Authorization
Customers must receive a Return Authorization from Nabryx before shipping any product back.
Unauthorized returns may be refused or returned to the customer at the customer's expense.
Nabryx will provide return instructions when a return has been approved.
12. Refunds
If a refund is approved, it will generally be issued to the original payment method after Nabryx receives and inspects the returned product.
Shipping charges are generally non-refundable unless Nabryx determines that the return resulted from a confirmed Nabryx fitment error or another circumstance for which Nabryx accepts responsibility.
13. Nabryx Fitment Errors
If Nabryx confirms that an exhaust system was advertised as fitting a vehicle but does not fit that specifically listed application due to an error in Nabryx's fitment information, Nabryx will work with the customer toward an appropriate resolution.
Depending on the circumstances, this may include:
- Replacement components
- A corrected or compatible system
- Exchange for an appropriate product
- Return and refund
- Another reasonable resolution
The appropriate resolution will be determined after reviewing the individual circumstances.
14. Case-by-Case Review
Nabryx recognizes that performance vehicles can have variations in model years, production changes, factory options, regional specifications, and aftermarket modifications.
For this reason, every fitment and return claim is reviewed individually.
Nabryx may require professional installation verification, including video evidence and installer credentials, before determining whether a fitment claim is valid.
The final determination will take into consideration the vehicle, product, stated fitment, installation procedure, condition of the product, vehicle modifications, and circumstances surrounding the claim.
Nabryx's goal is to ensure that customers receive a properly fitting product while maintaining a fair, transparent, and consistent review process for specialized performance exhaust systems.
